Privacy Policy

At Golden Era Enterprises, we prioritize the confidentiality, integrity, and privacy of our registered travel agents, tour operators, and travelers. This Privacy Policy outlines how your personal, booking, and transaction data is collected, processed, and safeguarded when using our B2B agent portal.

When using our B2B booking engine, we collect the necessary information required for travel ticketing and agent ledger processing:

• Agent Profile & KYC: Agency name, GSTIN, PAN, registered office address, authorized email, and phone number.
• Guest Passenger Details: Names, age, identification records (where required by local sightseeing/temple authorities), contact details, and dietary/travel preferences.
• Transaction Records: Wallet deductions, payment gateway references, commission accruals, and invoice history.

We process collected data exclusively to facilitate verified B2B travel operations:

• Fulfilling hotel reservations, car fleet dispatches, and flight ticketing with direct partner suppliers.
• Generating branded agent customer vouchers, PDFs, and official GST tax invoices.
• Maintaining accurate real-time agent wallet ledger balances and commission payouts.
• Providing 24/7 dedicated ground desk support and emergency itinerary assistance.

We implement strict administrative, technical, and physical safeguards against unauthorized data access, loss, or disclosure. We never sell, rent, or monetize your agency client databases to any third parties.

If you have any questions, data access requests, or policy inquiries regarding our B2B portal, please contact our administrative desk: